► ActivityPub An open protocol that allows different social platforms to interact with one another. Used by Mastodon, PeerTube and other “Fediverse” services.
► Anchor Institution A stable organisation — such as a university, established NGO or cooperative — that can maintain governance processes, documentation and continuity for shared digital tools or standards.
► API (Application Programming Interface) A way for different software systems to communicate. Changes to commercial APIs often disrupt NGO workflows that depend on them.
► AT Protocol The decentralised social networking protocol used by Bluesky. Designed to allow multiple hosts and portable user identities.
B
► Blockchain A type of shared ledger maintained across many computers. Provides transparent record-keeping, but is not inherently democratic or decentralised.
C
► Civic Tech Technology used to support participation, transparency, public engagement or collective decision-making. Varies widely by region and context.
► Community Network Locally built and governed internet infrastructure, often used in rural or underserved areas. Designed to increase connectivity autonomy.
► Crisis-Ready Tools Technologies that continue functioning during outages, shutdowns or low-bandwidth conditions. Examples include mesh messaging apps and offline-first tools.
D
► DAO (Decentralised Autonomous Organisation)
A broad term for digital governance structures where decisions and shared resources are managed through transparent rules encoded in software. Quality and purpose vary significantly.
► Data Minimisation
The practice of collecting only the information needed to perform a task. Reduces risk for organisations working with vulnerable communities.
► Decentralised Identity (DID) Identity systems that allow people to control their own credentials rather than relying on central authorities.
► Decidim
An open-source platform for democratic participation originally developed in Barcelona. Known for its transparent, multi-stakeholder governance model.
► Digital Commons
Shared digital resources — such as software, data or platforms — governed collectively rather than owned privately.
► Digital Public Infrastructure (DPI)
Core digital systems for public services, such as identity, payments or data exchange. Approaches differ by region and governance model.
► Distributed / Federated System
A system that runs across many servers or operators instead of a single central provider. Allows communities or institutions to host their own instances.
E
► Encryption A method of securing communication so only the intended recipient can read it. Essential for protecting sensitive conversations.
F
► Fediverse A group of interoperable social platforms (such as Mastodon and PeerTube) that communicate using ActivityPub. No single company owns the network.
G
► Governance Layer The rules, decision-making processes and accountability mechanisms that define how a system is run — independent of its technical design.
► GovStack A modular approach to building public digital services using open standards. Helps countries avoid vendor lock-in.
I
► IPFS (InterPlanetary File System) A distributed storage protocol that allows content to be hosted across many nodes rather than a central server.
M
► Mesh Network A network where devices connect directly to one another, allowing communication when traditional infrastructure is unavailable.
► Metadata Information about a communication (such as time, location, device) rather than its content. Often more revealing than the message itself.
O
► Open Data Data that is accessible, reusable and shared openly, usually with clear licensing. Important for transparency and research.
► Open Source Software Software whose code is publicly accessible and can be inspected, modified or shared. Governance varies widely.
P
► Participation Platform A digital tool used for consultations, deliberation, idea-sharing or collective decision-making.
► Peer-to-Peer (P2P) A model where devices communicate directly with each other rather than via a central server.
► Proof of Personhood (PoP) Methods for confirming that someone is a real, unique human without revealing their full identity. Approaches include social verification, video challenges and biometrics.
R
► Resilience (Digital) The ability to continue operating during outages, shutdowns, platform changes or other disruptions.
S
► Self-Hosting Running software on an organisation’s own server or infrastructure rather than relying on a commercial provider.
► Stewardship Long-term care and governance of tools, standards or infrastructure, often shared across multiple organisations.
V
► Verification (Digital) Ways to confirm that a user, message or participant is genuine. Methods range from social trust to device checks to cryptographic proofs.
W
► Web3 (Contextual Definition) A broad set of technologies that aim to distribute control of digital systems, typically using blockchains or decentralised protocols. Quality and purpose vary significantly by project.